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SEM e-Service for Customer app for iPhone and iPad


4.4 ( 9904 ratings )
Utilities Business
Developer: Caterpillar (Qingzhou) Ltd.
Free
Current version: 2.0.0, last update: 6 months ago
First release : 06 Jan 2022
App size: 71.77 Mb

Key Features
【Equipment Management】
1. Add / Bind your machine by machine serial number
2. View all your owned SEM machines in the equipment management list
【E-Book】
You can view the specific E-Book associated with the serial number of your machine after a successful binding.
1. Search by machine model, serial number & parts number
2. View by module
3. Download PDF format for offline viewing
【Service Manual】
You can view the specific Operation & Maintenance Manual associated with the serial number of your machine after a successful binding, and other types of Service Manuals related to repair and maintenance after submitting an application to your dealer and obtaining approval, such as Troubleshooting, D&A Video etc.
1. Search by machine model, serial number & keyword
2. View by module
3. Download PDF foramt for offline viewing
【Feedback】
It allows you to get business and technical support of SEM e-Service function modules through online seats or offline messages via "Setting - Feedback".
【Other】
1. Support login with CAT CWS ID
2. Support night mode

For initial setup of the App or any technical issues, please get support by:
1. Contact your dealer
2. SEM e-Service official support email: [email protected]